The productivity of work is not the responsibility of the worker but of the manager.

Most executives have learned that what one postpones, one actually abandons ... timing is a most important element in the success of any effort. To do five years later what would have been smart to do five years earlier, is almost a sure recipe for frustration and failure.

An employer has no business with a man's personality... The task is not to change personality, but to enable a person to achieve and to perform.

The really important things are said over cocktails and are never done.

As with every phenomenon of the objective universe, the first step toward understanding work is to analyze it.

The productivity of people requires continuous learning, as the Japanese have taught us. It requires adoption in the West of the specific Japanese Zen concept where one learns to do better what one already does well.

Free enterprise cannot be justified as being good for business. It can be justified only as being good for society.