I have always favored Capitalism as the best economic system and Democracy as the best political system. They both have the most potential for improving the lives of people. However, both systems need to be reexamined and refreshed so that, in fact, they do serve the majority of people.

Competitive advantage is a companys ability to perform in one or more ways that competitors cannot or will not match.

It is no longer enough to satisfy your customers. You must delight them.

Today you have to run faster to stay in place.

The successful salesperson cares first for the customer, second for the products.

Curiosity is the starting point for great science.

Today's smart marketers don't sell products; they sell benefit packages. They don't sell purchase value only; they sell use value.