There's no better satisfaction than watching the people around you, who have worked day and night to get something right, realising the dream.

We had an electrical fault about 500 miles into the trip and lost more than half our fuel. We had a fire on the roof. And missed Los Angeles by 3,500 miles at the end of the trip and ending up in the arctic in a snowstorm.

Half the art of ballooning is to make your crashes so gentle that you can fool yourself into calling them landings.

Making the extra effort to say thanks in a genuine, personal manner goes a long way. It is pleasurable to do, and it encourages more of the same good behavior.

Remember the to-do list but don't forget the to-be list.

Business is what concerns us. If you care about something enough to do something about it, you're in business

Take a chance - it's the best way to test yourself, have fund and push boundaries.