What you did in the past is how you got to today. What you do today is how you will get to the future.
If you were a customer, would you come back to buy your products or services?
Constant acts of goodness are worth far more than rare acts of greatness.
Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
Q: When you are already in the lead, how do you to stay ahead?
Industry jargon may not be a language your customer understands.