A great leader makes what is visible in their mind, visible to all.
How can you learn more? By admiring what you've done right? Or by studying what you've done wrong?
Testimonials describe what has been, and are a promise of what is to come.
Employees are the key to your success with customers. Treat them well!
A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.
If your customers are demanding, be thankful.