Tend your own garden: savor the blossoms, trim the weeds.
Convince people and you win their minds. Inspire people and you win their hearts.
Service skills are the foundation for your success.
Always do what you can do instead of worrying about what you can't.
Greatness is not how you feel, it's how you make others feel.
The right measure is not how many customers you've got, but how closely you hold them.