What matters more? What you said you'd do, what you hoped to do, or what you did?

If your customers are demanding, be thankful.

Always do what you can do instead of worrying about what you can't.

Instead of just asking 'How did I do?' ask 'How can I do more?'

Enthusiastic service providers create enthusiastic customers.

If you want to be the best, find the best in others.

If you were a customer, would you come back to buy your products or services?