When a customer asks what no one else has ever asked, pay close attention.
Passion isn't always available. The committed get things done even without it.
What's possible today isn't bound by what was possible yesterday, and is never a measure of what's possible tomorrow.
Let today's strong performance be your starting point for tomorrow.
Be confident enough to encourage confidence in others.
Always trust people and they may let you down. Always distrust people and you have let them down.