There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
Employees are the key to your success with customers. Treat them well!
You do more for yourself when you forget yourself.
If your customers have to ask you for it, you haven't been thinking far enough ahead.
Let your imagination soar. What you can do for customers is more than you see today.
There's no such thing as the very best. If you're doing your best, it's only because you haven't yet found a way to do better.