The shelter of excuses has a leaky roof.
Money has a fixed value. People can have unlimited value.
Quality is more than a promise, it's genuine performance.
Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
Acting after being asked is compliance. Acting without being asked is kindness.
Without commitment, no price will be low enough. With commitment, no price will be too high.