A: Set the pace and rule the race. Seek new ways to differentiate, new ways to surprise and delight your customers.

Your approval gives others the confidence to serve, to learn, to try.

Are you doing only what you must or doing all you can?

Are you moving forward, or just moving?

Be confident enough to encourage confidence in others.

If you want to interest people, make them think. If you want to inspire people, make them feel.

Everything ordinary has the potential to be extraordinary.