Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
Making an honest mistake is acceptable. Failing to fix it is not.
Selfless acts are a source of profound meaning for your self and your life.
Preparation is good, but customers need results.
What you want to be defines what you become.
Are people being the least you expect of them, or the best they expect themselves to be?