Procrastination is the beginning of poor performance.
If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
What you want to be defines what you become.
Don't let high-speed completely replace high-touch. Your customers may appreciate both.
Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
Testimonials describe what has been, and are a promise of what is to come.