Sometimes we become so expert in our own domain, we forget that customers may be less familiar.
Enjoy your work so that others may enjoy the results.
The true measure of what you put in, is what's received on the other end.
Employees are the key to your success with customers. Treat them well!
Testimonials describe what has been, and are a promise of what is to come.
Making an honest mistake is acceptable. Failing to fix it is not.