You are the person who determines what you do. That's a big responsibility. Make the most of it.
The most valuable person is the one who cherishes the value in others.
Silent customers can be deadly. Encourage them to complain.
Service is taking action to create value for someone else.
Q: When you are already in the lead, how do you to stay ahead?
Promise too much and you'll have plenty of room to fail. Promise little and you'll have plenty of room to excel.