What's possible today isn't bound by what was possible yesterday, and is never a measure of what's possible tomorrow.
Life is not a solitary activity. Live well by living for others.
Service skills are the foundation for your success.
When your staff are 'information-rich', their information can make you rich!
If you want to interest people, make them think. If you want to inspire people, make them feel.
Exceeding expectations is where satisfaction ends and loyalty begins.