There's no such thing as the very best. If you're doing your best, it's only because you haven't yet found a way to do better.
When your staff are 'information-rich', their information can make you rich!
Your profits reflect the success of your customers.
You are the person who determines what you do. That's a big responsibility. Make the most of it.
If they're going to remember the problem, make sure they remember it fondly.
Tend your own garden: savor the blossoms, trim the weeds.