Life is not a solitary activity. Live well by living for others.
Create a compelling service vision. When people want to, they will.
Don't wait. Tomorrow may be too late to do the things you can today.
The most valuable person is the one who cherishes the value in others.
When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).
Developing great employees attracts great customers.