Your approval gives others the confidence to serve, to learn, to try.
If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
What matters more? What you said you'd do, what you hoped to do, or what you did?
Plans turn promises into results and dreams into realities.
Stay in one place too long and the tide can overwhelm you. Ride the tide, surf the waves, stay on top of the changes.
There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.