How much good can you do today? How much love can you give? How much care and kind attention?
You cannot change what has already happened. You can always change the way you respond.
Sometimes we become so expert in our own domain, we forget that customers may be less familiar.
Money has a fixed value. People can have unlimited value.
The right measure is not how many customers you've got, but how closely you hold them.
What you did in the past is how you got to today. What you do today is how you will get to the future.