Are people being the least you expect of them, or the best they expect themselves to be?

Create a compelling service vision. When people want to, they will.

How much good can you do today? How much love can you give? How much care and kind attention?

Giving great service requires the right people and the right service tools.

If you want to be the best, find the best in others.

Customers pay a price, but they remember the value.

When a customer asks what no one else has ever asked, pay close attention.