Are people being the least you expect of them, or the best they expect themselves to be?

Customers pay a price, but they remember the value.

Always do what you can do instead of worrying about what you can't.

You do more for yourself when you forget yourself.

Make your service systems so strong that everyone looks like a genius.

Always trust people and they may let you down. Always distrust people and you have let them down.

Enthusiastic service providers create enthusiastic customers.