When the customer makes contact, he does not want a quote. He wants a commitment.
Employees are the key to your success with customers. Treat them well!
What you did in the past is how you got to today. What you do today is how you will get to the future.
Crossing barriers can be as simple as a smile.
Service skills are the foundation for your success.
Testimonials describe what has been, and are a promise of what is to come.