If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.
Be the mirror in which people admire their true potential.
Plans turn promises into results and dreams into realities.
If you haven't given them your trust, you haven't given them enough.
Your approval gives others the confidence to serve, to learn, to try.
Double-check your voice mail message. Listen to your on-hold words and music. Write welcoming scripts for your telephone team. Pay attention to the music in your office and lobby areas. Make sure what your customers hear sounds good.