Preparation is good, but customers need results.

Focus not on who you are, but on what you can do for others.

Crossing barriers can be as simple as a smile.

Instead of just asking 'How did I do?' ask 'How can I do more?'

Your approval gives others the confidence to serve, to learn, to try.

Always do what you can do instead of worrying about what you can't.

The bottom line is a by-product of taking care of your main product - your customers.