Your approval gives others the confidence to serve, to learn, to try.
Preparation clears a pathway for success.
You can't stop change. Don't let it stop you.
Every service problem is as an opportunity to show you care.
When things go wrong, your best recovery effort is required. But don't just provide the missing piece (that's the recovery), also provide uniquely personal assistance (that's the memorable effort).
It's fine to wait for an appropriate time, but it's inappropriate to wait forever.