Developing great employees attracts great customers.
Ask your loyal customers for positive comments about your products and your service. Then post these testimonials where other customers and prospects can enjoy them.
Compromise in your arguments, not in your expectations.
You are as important as you make others feel.
The cutting edge of service is always being honed and polished.
There's no such thing as the very best. If you're doing your best, it's only because you haven't yet found a way to do better.