Compromise in your arguments, not in your expectations.

The right measure is not how many customers you've got, but how closely you hold them.

If you turn your back on a customer, you turn your back on success.

Constant acts of goodness are worth far more than rare acts of greatness.

To see like a customer, be like a customer.

Preparation is good, but customers need results.

Let your customers say, 'Well, here I am,' while you say, 'There you are!'.