You can't find what doesn't exist, but you can create it.
Listen to customers and you will hear them. Look carefully at customers and you will see them. Do both and you will understand them.
Give your customers what they want today, and help them see tomorrow.
The true measure of what you put in, is what's received on the other end.
Giving great service requires the right people and the right service tools.
Every service problem is as an opportunity to show you care.