Developing great employees attracts great customers.
Your promise means more than the words you use to give it.
Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not the problem.
Could you achieve the possible without trying? Could you achieve the impossible if you refuse to stop trying?
Always be kind in your heart, spirit and mind.
If it's not impossible, you may as well try. If it is impossible, at least you'll find out why.