Never rest on past success. Create something better.
If you want to stay in business, satisfy customers. If you want to excel in business, delight customers.
There are two ways to improve your service, and yourself: maximize your strengths and minimize your weaknesses.
Selfless acts are a source of profound meaning for your self and your life.
When the customer makes contact, he does not want a quote. He wants a commitment.
If you haven't given them your trust, you haven't given them enough.