If you want to be the best, find the best in others.
Instead of just asking 'How did I do?' ask 'How can I do more?'
Are you doing only what you must or doing all you can?
If you wait until you have to change, you may have waited too long.
The cutting edge of service is always being honed and polished.
If your customers have to ask you for it, you haven't been thinking far enough ahead.