When your staff are 'information-rich', their information can make you rich!
Life is not a solitary activity. Live well by living for others.
The most valuable person is the one who cherishes the value in others.
If you only give back what you get from other people, you're not giving as much as you can.
Even a tiny step is one step closer to where you are going.
When customers' expectations change faster than your willingness or ability to serve them, you can be sure they'll be someone else's customers soon.