If customers say you're just 'all right', you've not done enough, you've failed to delight.

Are people being the least you expect of them, or the best they expect themselves to be?

You do more for yourself when you forget yourself.

Enjoy your work so that others may enjoy the results.

The starting point is always now. The end is up to you.

Unlimited efforts can produce unlimited results.

Let today's strong performance be your starting point for tomorrow.