My advice to educators is collaborate with parents; they know a lot about their kids.

If we're being unilateral, then communication does not happen, the relationship does not happen.

It's a whole lot more productive to be in problem-solving mode than it is to be in behavior modification mode.

The idea that we can take this lump of clay and mold it into a form of our choosing is absolutely ludicrous.

For a very long time, people have been saying to me, "What if you want to do this approach with every kid?" For a behaviorally challenging kid, you're parenting this way just to help bring the kid's behavior under control and to greatly reduce conflict. But you want to teach all kids the skills that are on the better side of human nature: empathy, appreciating how one's behavior is affecting other people, resolving disagreements in ways that do not involve conflict, taking another's perspective, honesty.

When there's a good fit between skills and expectations, there's what we call compatibility, and we would expect a good outcome. When there's a poor fit between expectations and the capacity of the kid, there is incompatibility, and that's when we see people exhibit challenging behavior.

No kid should be getting three or four hours of homework a night. There's no breathing time, there's no family time, there are just extracurriculars and homework and then go to bed.