There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
I guess in all my years, what I heard more than anything else was: a mere town cannot support a discount store for very long.
High expectations are the key to everything.
It is unhealthy to marinate in your own press clippings.
I had to get up everyday with my mind set on improving something.
I had to pick myself up and get on with it, do it all over again, only even better this time.