Do it. Try it. Fix it.

I have always been driven to buck the system, to innovate, to take things beyond where they've been.

Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

Don't get so stuck in your ways that you can't change.

Expenses should never exceed one percent of our purchases.

A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.