Celebrate your success and find humor in your failures. Don't take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song.

When all else fails, put on a costume and sing a silly song.

The goal as a company is to have customer service that is not just the best, but legendary.

Curiosity doesn't kill the cat; it kills the competition.

Individuals don't win in business, teams do.

Keep everybody guessing as to what your next trick is going to be. Don't become too predictable.

I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.