Most everything I've done I've copied from somebody else.

Keep everybody guessing as to what your next trick is going to be. Don't become too predictable.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

I guess in all my years, what I heard more than anything else was: a mere town cannot support a discount store for very long.

I have always been driven to buck the system, to innovate, to take things beyond where they've been.

Lose your smile and lose your customers.

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.