I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.

If you love your work, you'll be out there every day trying to do it the best you possibly can, and pretty soon everybody around will catch the passion from you - like a fever.

A computer can tell you down to the dime what you've sold, but it can never tell you how much you could have sold.

Focus on something the customer wants, and then deliver it.

You can't just keep doing what works one time, everything around you is changing. To succeed, stay out in front of change.

I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself.

If you want a successful business, your people must feel that you are working for them - not that they are working for you.