In my mind, so-called "cultures of innovation" really boil down to one word: curiosity.

So many people tell me that they aren't creative or they aren't innovative, and it's just not true.

Seeking chaos is at least one way to develop the skills and mindsets to tackle ambiguity.

You still want to be thoughtful about what you do, no doubt, but you have to learn through trial-and-error experimentation as well.

Most startup companies have two people, and they figure out creative ways to swarm problems. They move faster and have more impact.

People who live in more than two countries are more successful innovators.

The reality is customers lie - not because they want to want to deceive you, but because they don't do a good job of predicting what they will do in the future.