If you work on a new product launch, spent time in a new geography, or work to develop a completely new skill, you have no choice but to figure out new ways to solve problems.

Anything that has low certainty or has a lot of impact should be tested early.

Every great idea emerges out of a process of trial-and-error experimentation.

I have a fear right now that what I call the advertising-narcissism complex is sucking up way too much top talent.

Seeking chaos is at least one way to develop the skills and mindsets to tackle ambiguity.

The sad truth is as difficult as the first mile can be for entrepreneurs, it is doubly tough inside most large companies as innovators can face some significant headwinds.

Most companies are built to execute today's business model, not discover tomorrow's.