Anytime you see a constrained market, where consumption is limited to those who have special skills or are wealthy, that signals an opportunity for innovation.

I think people make innovation much more complicated than it needs to be.

It's very easy to skip steps when documenting an idea.

The curious company studies the anomalies or the unexpected findings. The company that isn't curious ignores them or punishes people who don't do exactly what they set out to do.

I'm not very good at sitting still.

Creating the new increasingly is more than 50 percent of a top leader's job.

I feel for today's leaders. I really do. They got to where they are by doing a series of jobs exceptionally well. And that doesn't help them at all with the challenges they now face.