If you take action, you will be judged. There's no way around it. The alternative, of course, is much safer. To be ignored. Up to you.

It's not about you, it's about the next person. The single best use of a business book is to help someone else. Sharing what you read, handing the book to a person who needs it... pushing those around you to get in sync and to take action-that's the main reason it's a book, not a video or a seminar. A book is a souvenir and a container and a motivator and an easily leveraged tool. Hoarding books makes them worth less, not more.

Letting your customers set your standards is a dangerous game, because the race to the bottom is pretty easy to win. Setting your own standards--and living up to them--is a better way to profit. Not to mention a better way to make your day worth all the effort you put into it." -

Don't scale because you think there's a pot of gold over that rainbow. Scale because you're ready and eager to do heroic work, every day, forever.

Trust is precious and easily wasted, and guessing is a lousy foundation for future progress.

Perfect can't possibly be the goal, we're left with generous, important and human instead.

Not only are bloggers suckers for the remarkable, so are the people who read blogs.