Reject the tyranny of picked. Pick yourself.

You don't win an Olympic gold medal with a few weeks of intensive training.

In general, organizations are afraid to fire customers, no matter how unreasonable. This is a mistake. It's good for you.

Successful people are successful for one simple reason: they think about failure differently.

Deadlines have a lousy name. Call them live-lines instead. That´t what they are.

How often do our heroes stand still? It's hard to imagine Spock and Kirk landing on a planet and just relaxing for a month or two. Just hanging out has nothing to do with boldly going where no one has gone before. What makes us different from every other creature is that we go places, places we've not gone before. We do it willingly, and often. What makes our work and our life interesting is discovery, surprise, and the risk of exploration.

I think it's fascinating to note that some of the most successful organizations of our time got there by focusing obsessively on service, viewing compensation as an afterthought or a side effect. As marketing gets more and more expensive, it turns out that caring for people is a useful shortcut to trust, which leads to all the other things that a growing organization seeks.