Increasingly, there are only two kinds of companies: brave and dead.

Lack of resources (payroll), time and competing priorities are why so many nonprofits haven't done well. It's that simple.

You can't fool all the people, not even most of the time. And people, once unfooled, talk about the experience.

Learning is not watching a video, learning is taking action and seeing what happens.

If you work in an urgent-only culture, the only solution is to make the right things urgent.

If the game is designed for you to lose, don't play that game. Play a different one.

You can be right or you can have empathy. You can't do both.