People are not afraid of failure, they're afraid of blame.
Leading is a skill, not a gift. You're not born with it, you learn how.
No organization ever created an innovation. People innovate, not companies.
The mistake so many marketers make is that they conjoin the urgency of making another sale with the timing to earn the right to make that sale. In other words, you must build trust before you need it. Building trust right when you want to make a sale is just too late.
Your best customers are worth far more than your average customers.
Not only must you be an artist, must you be generous, and must you be able to see where you can help but you must also be aware. Aware of where your skills are welcomed.