The sooner we realize that the world has changed, the sooner we can accept it and make something of what we've got. Whining isn't a scalable solution.

You cannot buy your way to share of voice today; you cannot buy attention anymore.

Self sufficiency appears to be a worthy goal, but it's now impossible if you want to actually get anything done. All our productivity, leverage and insight comes from being part of a community, not apart from it. The goal, I think, is to figure out how to become more dependent, not less.

Fans, true fans, are hard to find and precious. Just a few can change everything. What they demand, though, is generosity and bravery.

Cheap is the last refuge of a product developer or marketer who is out of great ideas.

Before you promise to change the world, it makes sense to do the hard work of changing your neighborhood.

Surprise comes from defying expectations.