Letting your customers set your standards is a dangerous game, because the race to the bottom is pretty easy to win. Setting your own standards--and living up to them--is a better way to profit. Not to mention a better way to make your day worth all the effort you put into it." -

Viewing the web as a platform for generosity is very different than seeing an opportunity to turn it into an ATM machine.

I hope I'm better looking than Yoda, but - I'm really interested in people who have something to say, a change they want to make and can't figure out why they can't make it spread.

Art is a personal act of courage.

If you try to delight the undelightable, you've made yourself miserable for no reason.

If you borrow money to make money, you've done something magical. On the other hand, if you go into debt to pay your bills or buy something you want but don't need, you've done something stupid. Stupid and short-sighted and ultimately life-changing for the worse.

It's easy to pretend expertise when there's no data to contradict you.