Letting your customers set your standards is a dangerous game, because the race to the bottom is pretty easy to win. Setting your own standards--and living up to them--is a better way to profit. Not to mention a better way to make your day worth all the effort you put into it." -

Art is never defect-free. Things that are remarkable never meet spec, because that would make them standardized, not worth talking about.

How do I dance with the fear? Fear is not the enemy. Paralysis is the enemy.

Everyone picks the best one when given a choice.

Don't scale because you think there's a pot of gold over that rainbow. Scale because you're ready and eager to do heroic work, every day, forever.

If you need to conceal your true nature to get in the door, understand that you'll probably have to conceal your true nature to keep that job.

Don't try to be the 'next'. Instead, try to be the other, the changer, the new.