What we most need in our lives, though, is something worth doing, worth it because we care.
You don't have to settle. It's a choice you get to make every day.
The only purpose of customer service is to change feelings.
Making promises and keeping them is a great way to build a brand.
Anxiety is practising failure in advance. Anxiety is needless and imaginary. It's fear about fear, fear that means nothing.
No one has ever built a statue to a critic, it's true. On the other hand, it's only the people with statues that get pooped on by birds flying by.