I intentionally abandoned the hard stuff early on because not only do I think it's useless, I think it's a distraction.

Playing the game is a form of winning the game. In those competitions, we win by being resilient.

Desire can't be sated, because if it is, the longing disappears and then we've failed, because desire is the state we seek.

The most successful givers aren’t doing it because they’re being told to. They do it because doing it is fun. It gives them joy.

Empathy requires something extremely difficult: accepting the fact that we are not and never will be in the other person's shoes. There's no rational, universal course because individuals have different goals, different worldviews and different experiences.

Discomfort brings engagement and change. Discomfort means you're doing something that others were unlikely to do, because they're hiding out in the comfortable zone. When your uncomfortable actions lead to success, the organization rewards you and brings you back for more.

The future isn't so much about absorbing or tolerating change, it's about making change.