Leaders have followers, managers have employees. Managers make widgets, leaders make change.

You can't lose. Go, go, go!

The enemy of creativity... is fear. We're all born creative, it takes a little while to become afraid. A surprising insight: an enemy of fear is creativity. Acting in a creative way generates action, and action persuades the fear to lighten up.

The problem with taking offense is that it's really hard to figure out what to do with it after you're done using it. Better to just leave it on the table and walk away. Umbrage untaken quietly disappears.

The application process changes the list of who applies. Your applicants reflect your methods.

If you could do tomorrow over again, would you?

You can listen to what people say, sure. But you will be far more effective if you listen to what people do.