Measurement is fabulous. Unless you're busy measuring what's easy to measure as opposed to what's important

In general, organizations are afraid to fire customers, no matter how unreasonable. This is a mistake. It's good for you.

The only long-term motivation is self motivation. So hire people who are self motivated and get out of their way.

New fashions (of all sorts) come from unexpected places, not from the arbiters of what's correct.

No one has ever built a statue to a critic, it's true. On the other hand, it's only the people with statues that get pooped on by birds flying by.

I think art is the ability to change people with your work, to see things as they are and then create stories, images, and interactions that change the marketplace.

We don't need to be taught to make art, but sometimes we need permission to do so. Following instructions is overrated.